Frequently Asked Questions
Everything you need to know about your Dansko experience.
How do I determine my correct size in Dansko footwear?
Dansko shoes are primarily designed using European (EU) whole sizes. To find your perfect fit, please refer to our size conversion chart. Our iconic professional clogs should fit loosely with about a pinky finger's width between your heel and the back of the shoe.
What is your return policy for online orders?
We offer a 30-day return policy for products purchased directly through our website. Items must be in their original, unworn condition and include all original packaging to be eligible for a full refund.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Depending on your location, shipping usually takes between 3 to 7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Are Dansko shoes suitable for professionals who stand all day?
Yes, many of our collections carry the APMA Seal of Acceptance. Our footwear is engineered with anatomically contoured footbeds and high-quality arch support, making them a preferred choice for healthcare workers, teachers, and retail professionals.
How should I clean and maintain my leather clogs?
Maintenance depends on the leather type. For Box leather, simply wipe with a damp soapy cloth. For Oiled leather, use a damp cloth followed by a leather restorer or beeswax to maintain its water-resistant properties.
Do you offer international shipping?
Currently, our official online store ships exclusively to addresses within the United States. For international customers, please use our 'Store Locator' tool to find authorized retailers in your specific region.